Privacy Policy
Last updated: October 2, 2026
1. Overview
Atko Bros Landscaping ("we," "us," or "our") operates this website to describe our landscaping services, to take requests for consultations, and to take orders for firewood delivery.
This Privacy Policy describes how we collect, use, and protect the personal information you provide when you contact us or place a firewood order through this site.
2. Information We Collect
When you submit a contact or consultation request, we collect the information you choose to provide, which may include:
- Your name
- Email address
- Phone number
- Property address or service location
- Message content describing your landscaping needs
When you place a firewood order, we collect:
- Your name, email address and phone number
- The delivery address and any delivery notes you give us, such as gate codes or where to stack
- What you ordered, the delivery day you asked for, and the order total
- The internet (IP) address the order was placed from, which we use to limit misuse of the order form
Firewood is paid for on delivery. This website does not take card payments, and we do not collect or store credit card numbers or bank details. We keep a record of the amount paid and whether it was paid in cash or by Venmo.
3. How We Use Your Information
Information you submit is used solely to:
- Respond to your inquiry or consultation request
- Provide information about our services
- Schedule estimates or site visits
- Work out the delivery fee for your address, and schedule and carry out your firewood delivery
- Contact you about your order by email, phone or text message — for example to confirm the delivery day, to let you know we are on our way, or to confirm that it has been delivered
- Keep records of orders and payments
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Services That Help Us Run This Site
We use a small number of outside services to operate this website and deliver your order. They receive only what they need to do their job:
- Address lookup. As you type a delivery address, suggestions are provided by Google. To work out the distance from our yard, the address is also checked against the U.S. Census Bureau's address service.
- Email delivery. Emails about your order or inquiry are sent through an email delivery provider.
- Website hosting. The site and its order records are stored with our hosting and software providers.
- Venmo. If you choose to pay by Venmo, you are taken to Venmo to make the payment. That payment is made with Venmo, under Venmo's own terms and privacy policy.
5. Cookies & Analytics
The firewood order form uses a cookie that is necessary for it to work: it keeps your order together between the order page and the review page. It is not used for advertising.
This website may use basic analytics tools (such as Google Analytics) to understand general visitor traffic patterns — for example, which pages are viewed most often. These tools may use cookies. No personally identifiable information is collected through cookies without your knowledge.
You may disable cookies through your browser settings at any time. If you do, the firewood order form may not work.
6. How Long We Keep Information
We keep inquiries for as long as needed to respond to them. We keep firewood order records for as long as we need them for our business, accounting and tax records.
7. Third-Party Links
Our website contains links to our social media profiles (Instagram, Facebook). Once you leave our site, this Privacy Policy no longer applies, and those platforms have their own privacy practices.
8. Data Security
We take reasonable precautions to protect any information you submit. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children.
10. Your Information
If you would like to see, correct or remove the information we hold about you, contact us using the details below and we will help.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of this website after changes are posted constitutes acceptance of those changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: atkobroslandscaping@gmail.com
- Phone: (203) 253-1089
- Address: Greenwich, CT 06830